Privacy Policy
Effective Date: January 1, 2026
Welcome to TheCareerHQ. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you engage our reverse recruiting and executive job search services or visit our website.
1. Information We Collect
To provide our comprehensive executive search services, we collect information that identifies, relates to, or could reasonably be linked to you. This includes:
- Personal Identifying Information: Your name, email address, phone number, physical address, and billing information.
- Professional & Career Information: Your resume, cover letters, career history, compensation expectations, educational background, and portfolio links.
- Account & Platform Credentials: With your explicit consent, we may collect authentication details or login access to your professional platforms (such as LinkedIn) solely for the purpose of running targeted outreach on your behalf.
- Usage & Device Data: Information automatically collected when you visit our site, including IP address, browser type, device type, and interactions with our web pages (via cookies and similar tracking technologies).
2. How We Use Your Information
We use the information we collect strictly to deliver our services and improve your experience. Specific uses include:
- Executing Your Job Search: Submitting job applications on your behalf, optimizing your professional profiles, and conducting direct outreach to decision-makers and executive recruiters.
- Communication: Providing you with weekly progress reports, responding to inquiries, and sending administrative updates regarding your account.
- Service Improvement: Analyzing website usage and service efficacy to improve our internal search methodologies and user experience.
- Payment Processing: Facilitating secure monthly billing and handling placement fee invoicing.
3. How We Share Your Information
Discretion is the cornerstone of our service. We do not sell your personal information to third parties. We only share your data in the following circumstances:
- With Prospective Employers & Recruiters: As the core function of our service, we share your resume, cover letter, and professional details with hiring managers, talent acquisition teams, and executive recruiters. We only submit applications to companies that align with the strategy you have approved.
- With Service Providers: We use trusted third-party vendors to help us operate our business (e.g., payment processors like Stripe, CRM systems, and email service providers). These providers are contractually obligated to protect your data.
- For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of TheCareerHQ, our clients, or others.
4. Data Security & Discretion
We implement industry-standard administrative, technical, and physical security measures to protect your personal information. Because many of our clients are actively employed executives, we operate with strict confidentiality. All outreach is conducted professionally, and we do not publicly disclose your active job search status without your consent.
5. Your Privacy Rights
Depending on your location (such as residents of California under the CCPA), you may have certain rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You can ask us to correct inaccurate or incomplete data.
- Right to Deletion: You can request that we delete your personal information, subject to certain legal and operational exceptions.
- Right to Withdraw Consent: If you have provided platform credentials for outreach purposes, you may revoke this access at any time by changing your passwords or notifying our team.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality, analyze site traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this policy frequently.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
TheCareerHQ
Email: support@thecareerhq.com